A sleek, purple water bottle adorned with a dense layer of sparkling rhinestones and featuring a metallic silver screw-top lid.

RETURN POLICY

Crafted with intention. Built to support how you live, move, and show up.

We stand behind the quality of every Haven.

A sparkling silver water bottle adorned with a dense pattern of rhinestones and featuring a sleek metallic handle.

BOTTLES — FINAL SALE (Non-Returnable)


All Haven Luxe™, Haven Classic™, and Brew Keeper™ pieces are final sale and non-returnable for hygiene and safety reasons.

Defects & Replacements

If your Haven arrives with an issue, we will replace it if:

  • It arrives damaged
  • It has a verified manufacturing defect
  • You receive an incorrect item

Requests must be submitted within 7 days of delivery and include clear photos of the issue.


For product defects or issues, please refer to The Haven Standard.

The Haven Standard.
A sleek, silver-toned water bottle adorned with a dense, sparkling array of clear crystals covering its surface and cap.

What’s Not Covered

The following are not considered defects:

  • Drops, dents, or impact damage
  • Scratches or exterior wear (including rhinestones)
  • Damage from improper care
  • Normal wear over time


Our Commitment. What you carry reflects your standard. And we stand behind ours.

Request A Return