Your shine is forever — and we stand behind that.

THE BLINGHAVEN LIFETIME SHINE GUARANTEE

Every BlingHaven jewelry piece is crafted to meet The Haven Standard — lasting quality, fire-tested durability, and everyday wearability. Because we believe your shine should endure, we proudly offer a Lifetime Shine Guarantee on all jewelry purchased directly through our shop.

This guarantee reflects our commitment:

If your piece loses the brilliance or structural integrity it was designed to carry, we’ll make it right.

Covered — For Life

If your jewelry ever experiences:
• Tarnish beyond normal silver patina

• Fading or wear of stainless steel or PVD gold-coated jewelry

• Breakage or structural flaws

• Loose or missing stones

• Chain, clasp, or hinge failure

• Abnormal discoloration under normal use
We will repair or replace your piece — free of charge.
If the style is no longer available, we will provide store credit toward a new piece.

  • NOT Covered — For Life

    The following items and circumstances are not eligible under the BlingHaven Lifetime Guarantee:
    ❌ All bottles (Haven Luxe, Haven Classic, Brew Keeper) — bottles are not included in the jewelry guarantee

    ❌ Final sale jewelry

    ❌ Lost, stolen, or misplaced jewelry

    ❌ Damage from accidents, impact, or improper handling

    ❌ Natural sterling-silver tarnish (requires routine care)

    ❌ Damage from chemicals, perfumes, lotions, sweat, or environmental exposure

    ❌ Unauthorized alterations or repairs
    This guarantee covers jewelry craftsmanship only, not everyday wear or non-jewelry items.
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Filing A Claim

Filing a guarantee claim is simple.
• Use the link below to submit your claim with your order number and purchase date

• Provide clear photos of the jewelry and a short description of the issue

• Our team will review your submission within 3–5 business days

• If approved, we’ll arrange for repair or replacement

• If return shipping is needed, we’ll provide instructions

• Shipping costs for sending the item back for inspection are the customer’s responsibility

• Once received, we will repair or replace your item at no cost and ship it back to you
Every claim is handled with care and honor — your shine matters to us.
File Claim