Jewelry Warranty

Heart-shaped pendant necklace on a delicate chain.

Our jewelry is more than an accessory — it’s a testimony of faith, fire, and resilience.

At BlingHaven™, we stand behind every piece we create.
That’s why we offer a Tarnish-Free Warranty to protect your shine.
Purple and orange badge indicating a two-year warranty.

Standard 2-Year Warranty

⚫ Every BlingHaven™ order is covered by our 2-Year Tarnish-Free Warranty.

⚫If your jewelry tarnishes or fades within 2 years of purchase, we will replace it free of charge.

⚫Replacements will be for the same style (or a comparable piece if the original is no longer available).

⚫Refunds are not provided under this warranty — replacements only.
Stylized flame logo with gold, purple, and black and white striped elements.

Furnace Fam™ Exclusive – Lifetime Warranty

⚫Members of our Furnace Fam™ Rewards enjoy a Lifetime Tarnish-Free Warranty.

⚫This means unlimited replacements on eligible items, for as long as your membership is active.

⚫Because family lasts forever, so does your shine.

  • What's Covered


    ✅Tarnishing or fading of stainless steel and 18k PVD gold-coated jewelry.

    ✅Everyday wear issues (water, sweat, lotions, perfumes, gym, etc.).

    ✅ Normal use within the 2-Year (or Lifetime if a member) period.

  • What's NOT Covered

    ❌ Final Sale items.

    ❌Sterling Silver pieces (note: sterling silver naturally tarnishes and requires polishing)
    ❌ Lost or stolen jewelry.

    ❌ Damage from misuse, accidents, or unauthorized modifications.
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Filing A Claim

⚫Using the link below file a claim using your order number and date of purchase.
⚫Provide clear photographs of the jewelry, and a short description of the issue.
⚫Our team will review your claim within 3–5 business days.
⚫If the claim is approved, we will arrange for replacement, or cleaning as applicable.
⚫If approved, you’ll receive instructions for sending back the damaged item (if required).
⚫Return the item, any shipping costs associated with returning the item for guarantee services are the responsibility of the customer.
⚫Once received, we’ll ship out your replacement piece at no cost.
File Claim

Contact Information

For questions or further assistance regarding our guarantee policy, please contact our customer service team.

Email: support@shopblinghaven.com
Chat: Live chat is available
Address: 500 Westgate Drive #1075, Brockton, MA  02301
Thank you for choosing Bling Haven. We value your satisfaction and are here to assist you with any concerns you may have regarding your jewelry purchase.