Heart-shaped pendant necklace on a delicate chain.

Your shine is forever — and we stand behind that.

The BlingHaven Lifetime Guarantee

Every BlingHaven sterling silver plated, gold-plated, or stainless-steel piece is crafted to meet The Haven Standard: luxury quality, fire-tested durability, and everyday wearability. Because of that commitment, we proudly offer a Lifetime Guarantee on all jewelry purchased directly through our shop.

What’s Covered — For Life

If your piece ever experiences:

⚫Tarnish beyond normal silver patina

⚫Breakage or structural flaws

⚫Loose or missing stones

⚫Chain, clasp, or hinge failure

⚫Abnormal discoloration

We will repair it or replace it — free of charge.

If the style is no longer available, we’ll offer store credit toward a new piece.

  • What's Covered


    ✅Tarnishing or fading of stainless steel and 18k PVD gold-coated jewelry.

    ✅Everyday wear issues (water, sweat, lotions, perfumes, gym, etc.).

    ✅ Normal use.

  • What's NOT Covered

    ❌ Final Sale items.

    ❌Sterling Silver pieces - no plating (note: sterling silver naturally tarnishes and requires polishing)
    ❌ Lost or stolen jewelry.

    ❌ Damage from misuse, accidents, or unauthorized modifications.
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Filing A Claim

⚫Using the link below file a claim using your order number and date of purchase.
⚫Provide clear photographs of the jewelry, and a short description of the issue.
⚫Our team will review your claim within 3–5 business days.
⚫If the claim is approved, we will arrange for replacement, or cleaning as applicable.
⚫If approved, you’ll receive instructions for sending back the damaged item (if required).
⚫Return the item, any shipping costs associated with returning the item for guarantee services are the responsibility of the customer.
⚫Once received, we’ll ship out your replacement piece at no cost.

Why We Can Guarantee It

Because BlingHaven pieces are crafted from premium, lasting materials:

  • 925 Sterling Silver
  • 18K Gold-Plated Over Sterling Silver (thick, durable vermeil-quality plating)
  • Hypoallergenic Stainless Steel or Titanium

Sterling silver is forever.
Our gold plating is thick, high-quality, and designed to endure.
With proper care, your shine never has to fade.

File Claim

Contact Information

For questions or further assistance regarding our guarantee policy, please contact our customer service team.

Email: support@shopblinghaven.com
Chat: Live chat is available
Address: 500 Westgate Drive #1075, Brockton, MA  02301
Thank you for choosing Bling Haven. We value your satisfaction and are here to assist you with any concerns you may have regarding your jewelry purchase.